Post & Pack Charges

If an item is offered with Free post and packing it will be shown in the product description.

You also receive FREE post and packing if your total order is US$50 or over (continental USA) or US$99 or over (INTL).

Unless otherwise stated, the current charges for items without free post and packing are shown in the following table.

Note that INTL = International. The item ships from or to locations not in the continental USA such as Australia, China, European Union, India, New Zealand, and United Kingdom.

Currency is United States Dollars.

Processing & Delivery

Please know that we always try to process and deliver your items as quickly and efficiently as possible

If you have multiple items in one order then the individual items may be shipped in different packages. This is to ensure that you are not waiting for any particular item and you receive each of your items as quickly as possible.

Estimated delivery times are shown in the following table.

Please remember that business days are Monday to Friday (usually 8am to 6pm) and do not include public holidays or weekends. Warehouse and fulfillment staff do not usually work weekends.

Please understand that we do not control delivery. Delivery depends entirely upon our supplier, the carrier service, or both.

What is the Total Delivery Time?

Processing time is the time from placing your order to the time your item leaves the warehouse.

Processing involves waiting in the queue, staff manually typing your order into the computerized order system, picking your item from storage in the warehouse, packing your item, and waiting for the carrier to collect your item from the warehouse.

Shipping time is the time taken to deliver the item to your address after leaving the warehouse

Shipping involves collecting the item from our warehouse by the carrier, transport by the carrier by its own routing system. For items shipped from international locations such as Australia, China, or India there are additional steps. These include transport from warehouse to airport, shipping country customs clearance, transport to your country, customs inspection and clearance in your country, waiting at a distribution centre for pick up by local postal services (such as USPS)

Please note that once your item has been collected by the carrier, we have absolutely NO control over its delivery time. The delivery time depends upon the carrier and the route they take. We do not control the carrier, how the carrier processes the product through their own systems, or the routes taken by the carrier.

You may need to wait longer than the stated delivery times due to restocking, supply issues, or when events are beyond our control.

Please don’t worry you are always covered by our 'Delivered On Time or it's FREE' policy that covers you if your item is not delivered within certain delivery deadlines.

Please carefully read our shipping policy and refund policy for more details. Thank you!

4 Great Reasons to Buy From Us

1. 1. We search the world for quality, innovative, and good value products for you
2. 2. We are a certified Trusted Site and your transactions are 100% safe with us
3. 3. You have our 'No Worries' cancellation option. This means that if you change your mind then you can cancel your order anytime before your product is shipped*
4. 4. You have our unique ‘Delivered on Time, or it's FREE’ policy*. This means that if your order is undelivered beyond a certain deadline, then you will not only receive a full refund but you will also get to keep the product for FREE if it ever arrives!

Other Great Reasons to Buy From us

• We will always try to help you find a solution to any issue you may have
• We will always give you our best service
• We are a trustworthy, honest, family business