Refund policy
Last Updated: July 8, 2026
Thank you for shopping with us. Your satisfaction is important to us. Please read our Refund Policy carefully before making a purchase.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return, your item must:
- Be unused and in its original condition.
- Include all original packaging, accessories, and tags (if applicable).
- Be accompanied by proof of purchase.
Non-Returnable Items
The following items cannot be returned or refunded:
- Gift cards
- Digital products or downloadable items
- Personalized or custom-made products
- Final sale or clearance items
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Exchanges
We only replace items if they arrive defective, damaged, or if you received the wrong product. Please contact us within 48 hours of delivery with photos of the issue.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours after delivery. Include your order number and clear photos so we can resolve the issue as quickly as possible.
Return Shipping
If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost.
For all other returns, the customer is responsible for return shipping costs.
Order Cancellations
Orders may be canceled within 12 hours after they are placed. Once an order has entered processing or has been shipped, it can no longer be canceled.
Contact Us
If you have any questions regarding this Refund Policy or need assistance with a return, please contact our customer support through the Contact Us page on our website. We are committed to responding as quickly as possible.