Shipping policy

Shipping Policy

Effective Date: July 8, 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days
  • International Orders: 7–20 business days (depending on destination)

Please note that shipping times are estimates and may vary due to weather, customs processing, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your shipping address and the selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email if tracking is available for your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses.

Lost or Delayed Packages

If your package is delayed, please allow a few additional business days before contacting us.

If your package is lost during transit, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our Contact Us page or by email at support@spiffic.com . We aim to respond within 24 business hours.